Guest Relations Manager (m/w/d)

We strive to create a future where people and places enrich one another. We are wholeheartedly committed to becoming more deeply rooted in every location where we operate and setting new standards for positive impact. As a forward-thinking collective with a shared vision, we create extraordinary moments and honor the spirit of every place along our journey. At Rosewood Hotel Group, we answer the call. Together, we shape the place.

Could this be the right opportunity for you?

* Experience in a similar role or in the luxury hotel industry is desirable.

* Fluency in German and English is desirable; knowledge of additional languages ​​is a significant advantage.

* Ability to anticipate and understand guest needs in order to provide exceptional service.

* Familiarity with front-office systems, such as Opera Cloud.

* Passionate host with excellent interpersonal skills and a strong commitment to quality.

* Well-organized, self-motivated, and a team player. A high sense of responsibility and a detail-oriented work ethic.

* Technical understanding and a pragmatic approach to solving technical challenges.